Retell Sense Call Recorders

Call Recording

Software on the BlackBerry tells the network to conference in a landline where Retell's Sense recording system answers the call and records it.

Key features:

  • Software on the BlackBerry tells the network to conference in a landline where Retell's Sense recording system answers the call and records it
  • Retell's Sense system can also answer the call so that an existing passive recorder can make the recording
  • ISDN30 or ISDN2 landlines
  • Fully scaleable from 2 channels to thousands
  • Search by time and date, CLI of the BlackBerry or DDI no. of the landline.
  • Coming soon, search by the dialled number of caller ID of the phone that called the BlackBerry
  • Recordings are integrated into the Sense system
  • Compressed recordings
  • 3DES Encrypted recordings
  • Database: Microsoft SQL Server 2008 database or standard version
  • Unlimited no. of calls in the database
  • Operating systems: Server 2008 R2, Server 2003, Windows 7 professional, Vista, XP SP3
  • Can terminate an ISDN30 with no PABX needed, so if you need to add another ISDN30 dedicated to mobile recording, there is no need to have an extra card in the PABX Part of the Sense range

Overview

  • Start with Retell's black Sense box and build a small and simple system or large and sophisticated
  • Stress tested in Retell's lab with 1,500,000 calls a day, every day
  • Sense boxes are available for all line types: ISDN30, VoIP (SIP or Cisco Skinny), ISDN2 and analogue
  • Mix line types in any combination With our without extension information, with or without call management
  • Any format of server: tower, rack or you supply your own
  • When Retell supply the server, they  take full responsibility for it - hard drives, power supplies etc
  • Any type of storage: Raid 1, Raid 5, NAS etc
  • Fully scaleable from 2 channels to thousands
  • Search by time and date, dialled numbers, CLI and extension

More information

  • Compressed recordings
  • 3DES Encrypted recordings
  • Database: Microsoft SQL Server 2008 R2 Express database or standard version
  • Unlimited no. of calls in the database
  • Operating systems: Server 2008 R2 32 bit and 64 bit, Server 2003, Windows 7 Professional 32 bit and 64 bit, Vista, XP SP3
  • Active CLI Decoration for 100% call matching to extension information output
  • Selective recording with VoIP by IP address, MAC address and CLI
  • Part of the Sense range
  • Hardware and software made and designed by Retell
  • Any combination is possible:
  • Any mix of line types in any quantity
  • Internally mounted, rack mounted or wall mounted telephony interface cards
  • Any type of server: 4U, 2U, 1U, tower or install on your server 
Retell Sense Call Recorders

Interested in the Call Recorder?