Customer Testimonials

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Everything seemed to go extremely well and it is very reassuring to know that we can count on your professionalism in assisting us with our various requirements.

Samaritans Purse

Whilst writing I would also like to thank you for your service over the years. Your company has provided us with excellent support throughout and your engineers have been extremely patient, helpful and speedy in their response to our queries- I should be grateful if you would pass our thanks to them.

Barnetts Taxi Advertising

We would like to take this opportunity to thank you for your friendly and diligent service.

Richard Purdum Productions

I would like to thank you and all your staff for all your assistance with our recent phone system change over. The system setup was done with the expected efficiency and my discussions with Tracy were very helpful and the result was a near perfect setup. We will be pleased to continue our (now) long relationship with your company and look forward to a reliable system supported by a well trained and friendly staff we know well.


May I take this opportunity to say how professional and helpful Tracy was on the phone yesterday. I hope you can pass this information on to the powers that be as it was a pleasure dealing with her.

Cohort Security Solutions Ltd

The actual installation of the system could not have gone smoother. Palebeck carried out the installation of 110 extensions, the central equipment and the system programming in one evening – albeit a late evening as I recall. Palebeck Telecomms were excellent throughout and went the extra mile by installing the KX-TDA600 onto new patch panels in tandem with our existing system so that all they had to do at the end was switch over the master connection.

Colin Jenkins

Institute of Public Finance

Thank you so much for arranging the installation of the new telephone system. We are most grateful to you. I would appreciate you passing on our thanks to Vic, Brian and Tracy. They did a brilliant job.

The Office London

We would like to take this opportunity of complimenting your company on the quality and attitude of your engineer who handled this job. He was efficient and extremely helpful and was a credit to your organisation.

Samson Trading Company

Our special gratitude to Karin McNeill, Mark and your engineer (unfortunately we do not know his name), for their patience and dedication which assisted in ensuring everything proceeded smoothly. We are willing to introduce your service to others.

Nathaniel & Co

I do not know what your recruitment policy is at Palebeck but you sure manage to recruit the best people-helpful, charming and extremely efficient! Goes for you too of course. Many thanks.

Royal Society of Health

One of the main areas in which Palebeck prides itself is in its investment in their customers. Palebeck considers customer training an extremely high priority when installing a new system.

Reliance Europe

I would like to say how impressed I was (as always) with Vic and his team and I would give any potential Palebeck customer a glowing reference.

Alex Mahy - Group IT Manager


I just wanted to say a big thank you for the excellent service we have received from everyone at Palebeck right from Karin explaining how the system worked to Sandra answering all our questions and especially Tracy who made a very stressful time so much easier and went out of her way to be helpful and a pleasure to deal with.

Portland Gallery

I very much appreciate your helpful and cheerful manner and I hope that your employers realise how good your customer skills are and what an asset you are to them.

Beta Funds Limited

Having no previous knowledge of Palebeck Telecomms we were eager to take up references, which Palebeck happily supplied. After contacting Klesch & Co. who have been a Palebeck customer since May 1993, we were in no doubts about Palebeck’s expertise and proven record in customer care. Palebeck beat off competition from three other suppliers. They supplied a good quotation and certainly are very helpful and knowledgeable.

Bettina Deuse - Office Manager

Royal Philharmonic Orchestra

I would certainly recommend your organisation to anyone seeking a high standard of service and exceptional customer care follow-up." "I would like to take this opportunity to thank you and Palebeck for your help and assistance over the years. We have always been delighted with the service we have received and would not hesitate to recommend you and your company to anyone seeking telephone systems and service.

Joan Donovan - Company Secretary

Ceres Capital

Thank you so much for the wonderful service all of you have given to Samaritan’s Purse and to me personally over so many years. We moved into the premises at Buckhurst Hill 19 years ago this coming August and you were looking after us prior to that move. You have been amazing and if I ever come across anyone who would like advice on a telecoms provider, I will refer them to Palebeck.

Pat Strange - Office Manager

Samaritans Purse

We chose Palebeck Telecomms to install and maintain the system because we have known them for the last ten years or so. They are a very customer- orientated company and, unlike some telecoms companies, they seem to retain their staff for a long time. We know their support team very well and in turn they are very knowledgeable about our company and the way it operates.

Laurence Tucker - Head of IT

Westcity Group

The service received from Palebeck has always been excellent.

Anders Elite

May I say, we found Vic to be an excellent ambassador for your company and are grateful for his assistance.

Royce Peeling Green Limited

I wanted to write and say a very big thank you for the excellent job you have done on our new telephone system. The quiet and efficient way that you work and your calm manner are quite obviously recipes for success! Thanks again for everything and I know we will see you again!

National Deaf Childrens Society

We accepted Palebeck Telecomms’ recommendation to upgrade the technology,” said Neil Chivers, Financial Controller at LD Communications, “on the basis of their technical expertise, their maintenance response and their customer care which we have found to be invaluable and consistent over the years.

LD Communications

Thank you for the very efficient, courteous and friendly service Palebeck has provided.

Saville Bird & Axon

I would like to personally thank Vic and Brian for all their help during the Edinburgh Office move over the last few days. They were professional, resourceful, brilliant and invaluable. I would without hesitation, recommend or use their services again. Could you please pass on my comments.

Alex Mahy - Group IT Manager