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Our Customers

National Deaf Childrens Society

"I wanted to write and say a very big thank you for the excellent job you have done on our new telephone system. The quiet and efficient way that you work and your calm manner are quite obviously recipes for success! Thanks again for everything and I know we will see you again!"

National Deaf Childrens Society

Royal Society of Health

"I do not know what your recruitment policy is at Palebeck but you sure manage to recruit the best people-helpful, charming and extremely efficient! Goes for you too of course. Many thanks."

Royal Society of Health

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  • Products

Panasonic Call Management and Reporting Solutions

Poltys Call Accounting

Saving more on telecommunications expenditures requires tracking and understanding usage, also known as Call Accounting. Comprehensive Call Accounting systems record thorough details on all inbound and outbound calls. Call Accounting systems are valuable to organizations with large customer service workforces, or a business model that uses telecom services to generate income.

CCAccounting

Poltys Call Centre View

CCView and Panasonic offer you a call center solution with real-time graphics, ACD reports, built-in call accounting, real time monitor and CRM integration. Supervisors can allocate adequate resources with tools needed to improve performance. Real-Time Monitor allows supervisors to change agents, as needed, to balance workloads. Historical Reports provides global group information and individual performance.

CCView

Retell Call Analyser Software

Letting you know: How much each person is on the phone? If you have enough or too many trunks? Most dialled numbers?

Analyser Software

Call Management and Reporting

CommsOfficeâ„¢ is a telephony management and reporting solution that gives companies the ability to track and control telephone usage throughout their organisation.

CommsOffice

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