CCAgent CRM Integration

Poltys has developed a cost effective agent productivity solution to help you manage your incoming calls and customer information easily using screen pops. Computer telephony integration (CTI) and screen pop are essential in providing customer information to agents, enabling them to deliver the ultimate customer service experience.

CCAgent

CommsOffice CTI Software

The CommsOffice CTI software application provides similar functionality to a software based operator console however it differs in the fact that any changes only relate to that individual client.

Single User Console