CA Speech Auto Attendant Module
Communications Assistant
Poltys CA Speech Auto Attendant Module connects the caller to the intended recipient by speaking the name or by entering the extension number, or perform actions depending on Panasonic CA presence state. CA Speech Auto Attendant solution leverages IP technology connecting to a Panasonic IP-PBX using SIP extensions.
Features
- Compatible with Panasonic KX-TDE/ NCP/ NS IP-PBX series
- Speech Recognition enabled, customer speaks the name of the party they wants to talk to
- Totally automated call handling
- Get the Panasonic CA client presence status, play the associated greeting and perform the specific action
- Call is automatically transferred to the appropriate person, if available
- Outside caller can request a call back and leave a callback number
- Popup a window with the callback requests and if it is accepted, the callback number is automatically dialed
- Multi-language support
- High scalability
Benefits
- Allows businesses to offload a large amount of operator-assisted calls while maintaining a high level of customer satisfaction and retention
- Helps companies reduce their overall operating costs
- Performs call routing efficiently
- Increase service efficiency
- Scalability, scales up easily
Ideal Customers
- Business that receive a high volume of incoming calls (Law firms, accounting firms, product & service businesses, etc.)
Communication Assistant Modules
Product Presentation
Poltys CA Speech Auto Attendant Module connects the caller to the intended recipient by speaking the name or by entering the extension number, or perform actions depending on Panasonic CA presence state.
Interested in the Module?
